Chip Mong mall encourages customers to shop online
Chip Mong Mall introduced online shopping to reduce the number of people shopping directly at the mall. The mall will continue to offer its direct sales services to customers.
It’s a trend that other local supermarkets have also introduced. Thai Huot Trading Co Ltd and Supermarket, which operate four locations in the capital, said on Facebook on April 20 that they are offering free delivery for orders placed between 9 a.m. and 4 p.m.
Other stores have had to close their delivery services, including Lucky Supermarket and Super Duper Supermarket, although both remain open for in-person shopping under strict safety protocols.
Lucky recently announced on its Facebook page that it will stop delivering goods due to difficulties presented by travel restrictions put in place to reduce the spread of COVID-19.
According to Chip Mong’s management, the decision to launch a digital marketplace was a response to changes in consumer buying attitudes and market needs. Chip Mong partners with Bloc, Nham24, Grab, Muuve and Foodpanda for deliveries. Customers can purchase Chip Mong products directly from the delivery apps. The managing director of Bloc Khy Tykea said payments can be made in cash or by Visa or Mastercard. He clarified that the cost of delivery via Bloc depends on the distance between the destination and the store and ranges from $0.50 to $10.